CHATGPT BUSINESS HUB · SETUP GUIDE

Get your business
ready for ChatGPT.

A practical walkthrough for finding, claiming, verifying and managing your business profile in ChatGPT Business Hub.

PROFILE SETUPVERIFICATIONDISCOVERABILITY
FIND→CLAIM→VERIFY→COMPLETE→MONITOR

BEFORE YOU BEGIN

Start with what your account makes available.

Business Hub setup options depend on business type, location and the options shown in your account. A profile claim does not guarantee ChatGPT recommendations, search placement or leads.

01

Get started

Open Business Hub

Sign in to your ChatGPT account and open Business Hub. Follow the onboarding steps shown in your account. The available flow depends on your business type and location.

02

Find the right profile

Search for your business

Search using your official business name and location. Check that the result is your real business before you continue. If the portal offers a claim action, select the matching profile. If it offers an add-business option for your business type, follow that flow.

03

Prove your connection

Complete verification

Choose a claim-verification method offered in Business Hub, such as business phone, business email, website domain or Shopify. Follow the exact instructions shown in your account and wait for the claim decision.

04

Make the profile useful

Complete and review your details

After the required approvals, review the profile fields available to you. Keep the details accurate, current and consistent with your website and other trusted business profiles.

Profile fieldWhat to enter
Business nameRegistered or public-facing business name
Category / servicesAccurate services and specialization
LocationReal operating address or service area
WebsiteOfficial, working HTTPS website
ContactCurrent business phone or other fields offered
DescriptionA clear, factual overview of what you offer
05

Keep it current

Save and monitor status

Save or submit the details where the interface allows. Check Business Hub for verification status, approval messages or requests for more information. Updates may take time to appear.

06

Understand what is available

Review insights when eligible

Eligible verified businesses may see aggregated information such as mentions, website clicks and discovery topics. Reporting availability and thresholds may vary. These insights do not expose individual user conversations.

08

Build a stronger presence

Improve discoverability beyond the listing

A business profile is one source of information. Keep your website and other public details clear and consistent so people and search systems can understand what you do and where you operate.

  • Maintain clear service and location pages on your website.
  • Publish genuine project examples, client testimonials and current contact details.
  • Keep your business name, address and services consistent across trusted sources.
  • Make website content useful and accessible. Avoid misleading claims.

OFFICIAL RESOURCES

Continue with the source.

SAVE THIS GUIDE

Set up the profile.
Keep it accurate.

Download the two-page guide as a quick reference while you work through the official portal.

Download the PDF guide ↗
BUSINESS
HUBSETUP GUIDE · 2026

This page is a practical guide and is not affiliated with OpenAI. Portal features and eligibility may change. Always follow the current instructions in your ChatGPT account.

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